Shipping policy

Zalvano Store Shipping Policy

1. Shipping Destinations Zalvano Store proudly offers worldwide shipping, reaching customers across the globe.

2. Processing Time All orders are processed within 1-3 business days after receiving your order confirmation email. Please note, processing times may slightly increase during peak seasons and holidays.

3. Shipping Time Standard shipping typically takes 3-14 business days, depending on your location. Delivery times may vary due to international customs processing, holidays, or unforeseen circumstances beyond Zalvano's control.

4. Shipping Rates Shipping costs are calculated at checkout based on your delivery address and order weight. Occasionally, Zalvano Store offers promotional free shipping; stay tuned for special promotions.

5. Customs, Duties, and Taxes Zalvano Store is not responsible for any customs duties, taxes, or fees incurred during international shipments. These charges are the customer's responsibility and may vary depending on your country's customs regulations.

6. Tracking Information Once your order ships, you will receive a confirmation email containing tracking information. Tracking updates can take up to 48 hours to appear.

7. Address Accuracy Customers are responsible for ensuring the accuracy of their shipping addresses at checkout. Zalvano Store is not liable for lost or undelivered packages due to incorrect or incomplete addresses provided by customers.

8. Lost or Damaged Packages In the rare event your package arrives damaged or is lost in transit, please contact our Support Chat immediately. We will assist in resolving the issue promptly.

9. Contact Information For any further questions or assistance regarding shipping, please reach out through our Support Chat or email us at info@zalvano.com.